This document is an electronic record in terms of Federal Law No. 1 of 2006 on Electronic Commerce and Transactions and rules there under as applicable. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions.

General Information

The domain name www.cuddles.ae ( hereinafter referred to as ‘Site’ or ‘Website’ or ‘cuddles.ae’) is registered As a Part of Trend Benders FZC, a company incorporated in Sharjah Media City (Shams) | Sharjah, UAE Hereinafter referred to as ‘Cuddles’ or ‘Cuddles.ae’ or ‘We/Us’). Your use of the Website and services and tools are governed by the following terms and conditions (“Terms of Use”) as apply By mere use of the Website, You shall be contracting with Cuddles, these terms and conditions constitute your binding obligations, with Cuddles.

For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who uses the Website, browses the Website, makes purchases on the Website or becomes a member of the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. Cuddles allows User to surf the Website or making purchases without registering on the Website. The term “we”, “us”, “our” shall mean Cuddles.ae.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING. IF YOU DO NOT AGREE WITH THESE TERMS OF USE PLEASE STOP USING THE WEBSITE.
All products/services and information displayed on Cuddles.ae constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below. Cuddles.ae reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Cuddles.ae prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
Membership Eligibility

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the laws applicable to them in their respective jurisdiction including un-discharged insolvents etc. are not eligible to use the Site. You may use this site only if your age is over 18 years and you are capable of forming binding contracts under applicable law.’ Cuddles.ae reserves the right to terminate your membership and refuse to provide you with access to the Site if Cuddles.ae discovers that you are under the age of 18 years or otherwise not capable of forming binding contracts. In case of a business entity, you represent that you have the necessary authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this
website are directed solely at those who access this website from UAE. Cuddles.ae makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside UAE. Those who choose to access this Site from outside UAE are responsible for compliance with local laws if and to the extent local laws are applicable.

Cuddles.ae will deliver the products only within UAE and will not be liable for any claims relating to any products ordered from outside UAE.
Unless otherwise stated in writing as additional terms and conditions which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of Cuddles.ae you agree to be bound by the Terms and Conditions.

Modifications
Cuddles.ae reserves the right at all times to discontinue or modify the Terms of Use and/or our Privacy Policy as we deem necessary or desirable without any prior notification. Such changes may include, among other things, the adding of certain fees and charges. Any such modifications would be effective immediately. We suggest that you read our Terms and Conditions and Privacy policy from time to time to stay informed. Any use of the site after such modifications would be deemed to constitute acceptance of the modified terms by the End User.

Account and Registration
It is the user’s responsibility to keep the details of the account and password confidential and you agree to accept responsibility for all activities that occur under Your Account or Password. Cuddles.ae shall not be liable to any person for any loss or damage which may arise as a result of any failure by the user to protect the account details or the password. In case of any suspected breach please contact us immediately. If Cuddles.ae has reason to believe that there is likely to be a breach of security or misuse of the Cuddles.ae Site, we may require you to change your password or we may suspend your account without any liability to Cuddles.ae.
You also agree to:

1. Provide true, accurate, current and complete information about yourself as prompted by Cuddles
   website during the registration process (such information being the “Registration Data”)
2. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current, if Cuddles.ae has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, or if in the opinion of Cuddles.ae your use of the Website breaches the terms of the applicable law, or the rights of any person, or is detrimental in any way to Cuddles.ae, Cuddles.ae will have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.

Pricing, Promotions & Coupon Codes
Pricing Information
While Cuddles.ae shall endeavour to provide accurate product and pricing information, yet typographical errors might occur. Cuddles.ae cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Cuddles.ae shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, Cuddles.ae may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Cuddles.ae will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation.

Applicability of VAT
Flat 5% VAT will be applicable on all the products. The final price will be inclusive of VAT. Promotion Offers For any returned or undelivered orders, partial or whole, the user will not be eligible to avail of the offer used to purchase the original order. The benefit of the offer would also not be included in the refund provided. The refund/replacement process would only be initiated once all the products have been returned.’ From time to time, we may provide a free sample or gift along with our orders which are eligible for the offer. These samples/gifts will not be eligible for return/replacement/refund under any circumstances.

Coupon Codes & Cart Offers
To offer special discounts to our users from time to time, we share coupon codes based discounts. To prevent any possible misuses we have put in place a few checks on the ways in which these coupon codes can be used.
To make the best use of the coupon code offers, please go through the following terms and conditions

applicable on all coupon codes

1. Coupon Codes & Cart Offers based offer will be valid upon application of the coupon code at the
   time of placing order.
2. Coupon Codes & Cart Offers will be valid till the date communicated or till stocks last on the
   applicable products, whichever happens earlier.
3. A Coupon Codes & Cart Offers can be used only once per user per household unless otherwise
   mentioned.
4. A Coupon Codes & Cart Offers cannot be clubbed with any other coupon code or with any other
   offer including offers running on the site without using coupons.
5. A coupon will provide the stated discount of the coupon code or the discount already stated on the
   product whichever is higher unless otherwise mentioned.
6. Coupon codes shared individually with a user will be applicable on purchase made by that
   particular user only.
7. The website reserves the right to change the terms and conditions of any coupon code any time
   without prior intimation.
8. The Cash Coupons added to an account can be changed/updated at any point of time by
   Cuddles.ae without any prior intimation. These changes could be made from time to time even before
   the valid expiry date of the existing Cash Coupons.
9. Offer valid only on the listed Sizes & Colors of the products featured on the page.
10. Coupon Codes are not applicable on Combos.

Transactions & Cancellation
Minimum Order Value
To place an order on Cuddles.ae the minimum order value has to be more than AED 10 (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer).

Fraudulent /Declined Transactions
In case of fraudulent use of the site, we reserve the right to recover the cost of goods, collection charges and lawyers fees from person(s) concerned. We reserve the right to initiate legal proceedings against such person(s) for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Cancellations by the Customer
In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order. The orders that have already been shipped out by us will not be cancelled and you will have to check our return policy on those orders.

Cancellation by Cuddles.ae

Under certain circumstances it might not be possible for us to accept an order and we may be compelled to cancel the same. We reserve the right to refuse or cancel any order for any reason at our sole discretion. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also ask for additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. We will not be liable for any cancellations and you agree not to dispute the decision made by us and accept our decision regarding the cancellation.

Payment
All payments made against the purchases/services on Cuddles.ae by you shall be compulsorily in AED. Cuddles.ae does not accept any other form of currency with respect to the purchases. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the Ownership of your purchase. This is done in the interest of providing a safe online shopping environment to our users.

User Conduct
You Agree and Confirm

1. That you will use the services provided by Cuddles.ae, its affiliates, consultants and contracted
   companies, for lawful purposes only and comply with all applicable laws and regulations while using
   the Site and transacting on the Site.
2. You will provide true, accurate, complete and current information in all instances where such
   information is requested of you. Cuddles.ae reserves the right to confirm and validate the information
   and other details provided by you at any point of time. If upon confirmation your details are found not
   to be true (wholly or partly), Cuddles.ae has the right in its sole discretion to reject the registration and
   debar you from using the Services of Cuddles.ae and / or other affiliated websites without prior
   intimation whatsoever.
3. That you using your best and prudent judgment before entering into any transaction through this
   Site doing so at your sole risk.
4. After placing an order for a product you agree to be bound by the conditions of sale included in the
   item’s description.
   You may not use the Site for any of the following purposes:
5. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or
   otherwise objectionable material.
   2.Transmitting material that encourages conduct that results in civil liability or otherwise breaches any
   relevant laws, regulations or code of practice or constitutes a criminal offence.
6. Gaining unauthorized access to other computer systems.
7. Interfering with any other person’s use or enjoyment of the Site.
8. Breaching any applicable laws.
9. Interfering or disrupting networks or web sites connected to the Site.
10. Making, transmitting or storing electronic copies of materials protected by copyright without the
    permission of the owner.
    Design details and Colors
    ‘We have made every effort to capture high resolution images of our products so that you get a feel of
    the design details and colors of our products that appear on the Site as accurately as possible.
    However, what you actually see will depend on your monitor; we cannot guarantee that your monitor’s
    display of any color or other details will be accurate. The images on the Website are for information
    purposes and the products delivered may vary slightly from the images on the Website.
    Electronic communications
    When you visit the Cuddles Site or send emails to us, you are communicating with us electronically.
    You hereby provide your consent to receive communications from us electronically. We will
    communicate with you by email or by posting notices on the Site. You hereby agree that all notices,
    agreements and other communications that we provide to you electronically satisfy any legal
    requirement that such communications be in writing.
    Modification of Terms & Conditions of Service
    Cuddles.ae reserves the right to make changes to our Terms of Use and/or our Privacy Policy (which
    is incorporated herein by reference) at our sole discretion and you may not be notified. We suggest to
    you, therefore, that you re-read this important notice containing our Terms of Use and Privacy Policy
    from time to time in order that you stay informed as to any such changes. You have accepted the
    Agreement as amended if you continue to use any of Cuddles.ae’s Services after any amendments
    are posted on our Website.
    Cuddles.ae reserves the right to make changes to our Terms of Use and/or our Privacy Policy (which
    is incorporated herein by reference) at our sole discretion and you may not be notified. We suggest to
    you, therefore, that you re-read this important notice containing our Terms of Use and Privacy Policy
    from time to time in order that you stay informed as to any such changes. You have accepted the
    Agreement as amended if you continue to use any of Cuddles.ae’s Services after any amendments
    are posted on our Website.

Purposes of Data Collection
As explained in further detail in our Privacy Policy, we collect information about you because we want to determine what you may like or find interesting, so we can provide you with targeted information and advertising (on our Site, in newsletters, via email and otherwise). In addition, we use data to create statistics and reports where personally identifiable information has been removed and aggregated (such that it is anonymous as regards any specific user) for various business purposes.

On submission of your contact details with the Site, you authorize Cuddles to contact you through
email or phone.

Other Terms

Copyright & Trademark
Everything located on or in this Site, including the Microsites, is our exclusive property and can be used with express permission of the copyright and/or trademark owner. ANY COPYING, DISTRIBUTING, TRANSMITTING, POSTING, LINKING, DEEP LINKING, OR OTHERWISE
MODIFYING OF THIS SITE OR ANY OF THE MICROSITES WITHOUT OUR EXPRESS WRITTEN PERMISSION IS STRICTLY PROHIBITED. Any violation of this policy may result in a copyright, trademark or other intellectual property right infringement that may subject End User to civil and / or criminal penalties.
This Site and Microsites contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of website protected by copyright. We own a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. End User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. End User may download / print / save copyrighted material for End User’s personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, re-transmission, publication or commercial exploitation of downloaded material without our express permission of Cuddles.ae and the copyright owner is permitted. If copying, redistribution or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. End User acknowledges that
he/she/it does not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on the Site or a Web site otherwise owned or operated in conjunction with Cuddles.ae shall not be deemed to be in the public domain but rather the exclusive property of owners, unless such site is under license from the Trademark owner thereof in which case such license is for the exclusive benefit and use of Cuddles.ae, unless otherwise stated. End User shall not upload, post or otherwise make available on this Site any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right. We do not have any express burden or responsibility to provide End User with indications, markings or anything else that may aid End User in determining whether the material in question is copyrighted or trademarked. End User shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. By submitting material to any public area of this Site, End User warrants that the owner of such material has expressly granted us the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. End User also permits any other end user to access, view, store or reproduce the material for that end user’s personal use. End User hereby grants us the right to edit, copy, publish and distribute any material made available on this Site by End User. We hereby reserves the right to terminate its agreement with any End User who infringes on copyright rights upon notification to us by the copyright owner.

The foregoing provisions of this clause apply equally to and are for the benefit of Cuddles.ae, its subsidiaries, affiliates and its third party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.
Indemnity You agree to defend, indemnify and hold harmless Cuddles.ae, its affiliates, employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities,damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to us or any third party
including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or
publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

Termination
We may terminate this Agreement at any time. Without limiting the foregoing, we shall have the right to terminate any passwords or accounts of End User in the event of any conduct by End User which we, in our sole discretion, consider to be unacceptable, or in the event of any breach by End User of this Agreement. Our right to any Comments shall survive any termination of this User Agreement. Any
such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement. Limitation of Liability and Disclaimers The Site is provided without any warranties or guarantees and in an “As Is” condition. You must bear the risks associated with the use of the Site. The Site provides content from other Internet sites or resources and while we try to ensure that material included on the website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Site.

This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement. To the fullest extent permitted under applicable law, we or our suppliers shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not
limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this User Agreement. Without prejudice to the generality of the section above, the total liability of Cuddles.ae and its affiliates to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the value of the product ordered by you in connection with the event which gave rise to the liability, or, if there is no such connection, to the value of products ordered by you in the month prior to the event that gave rise to the liability. Cuddles.ae, their associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, correctness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted.
Consequently, we assume no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site. You accept that, as a limited liability entity, Cuddles.ae’ officers and employees are not liable for acts or
omissions of Cuddles.ae. You agree that you will not bring any claim personally against Cuddles.ae
officers or employees in respect of any losses you suffer in connection with the website.

Site Security
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting
to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mail bombing” or “crashing;” (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup
posting. Violations of system or network security may result in civil or criminal liability. Cuddles.ae will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this
Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search

engine and search agents available from Cuddles.ae on this Site and other than generally available
third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).
MISCELLANEOUS

1. Force Majeure: Without prejudice to any other provision herein, we will not be liable for any loss,
   damage or penalty as a result of any delay in or failure to deliver or otherwise perform here under due
   to any cause beyond the our control, including, without limitation, acts of the End User, embargo or
   other governmental act, regulation or request affecting the conduct of Cuddles.ae ‘s business, fire,
   explosion, utilities failure, accident, theft, vandalism, riot, acts of war, strikes or other labor difficulties,
   lightning, flood, windstorm or other acts of God.
2. Entire Agreement: This Agreement and any operating rules for the Website established by
   Cuddles.ae constitute the entire agreement of the parties with respect to the subject matter hereof.
3. Waiver: No waiver by either party of any breach or default hereunder is a waiver of any preceding
   or subsequent breach or default. The failure of either party to exercise any of its rights under this
   Agreement shall not be deemed a waiver or forfeiture of such rights or any other rights provided
   hereunder.
4. Headings: The section headings used herein are for convenience only and shall be of no legal
   force or effect.
5. Severability: If any provision of this Agreement is held invalid by a court of competent jurisdiction,
   such invalidity shall not affect the enforceability of any other provisions contained in this Agreement
   and the remaining portions of this Agreement shall continue in full force and effect.
6. Governing Law: This Agreement will be governed by laws of the United Arab Emirates, without
   reference to conflict of laws principles, if any.
   
   Contact US
   Please Contact us for any questions regarding this Website.